1) We are present at our sales offices during operating hours:
We have heard from our customers that Builder A is never open, or Builder B never has a salesperson at the office even though it is open. We are in the business of selling homes and that can’t be done without a salesperson to meet with you!
2) We are excited to see you when you walk in our door:
All of our salespeople will give you a hearty welcome when you come to our offices. We know that there are many other builders to choose from and we are glad to have the opportunity to serve you!
3) We want to know what your needs are:
Don’t be taken off guard when you are in one of our sales offices and our salespeople are asking you endless amounts of questions! It is important for us to make sure we match you to the right home or floor plan. We are focused on building neighborhoods that are occupied by happy Home Owners just like you!
4) We know a lot about financing:
In the current financial landscape, lending regulations change very often. We do our best to prepare for upcoming changes and understand what all the options are. Each Home Owner has a unique set of circumstances and we need to be able to problem solve on the fly.
5) We can help you with your credit:
As lending regulations change, so do credit requirements. We have experienced several increases to the bottom line credit score requirements and have figured out several ways we can help our customers to increase their scores without enrolling in pricey credit repair programs.
6) We are knowledgeable about construction:
We have the luxury of working with Certified Graduate Builders who teach us about why we build homes the way we do. If we don’t know an answer off the top of our heads, an expert is a phone call away!
7) We are dedicated to customer service:
We want to make sure you have the best home buying experience possible and that starts with good follow up. We make sure to keep in touch with you even before you buy a home with us.
8) We are honest:
We offer the best value at the best price. No bait and switch here!
9) We are constantly striving to improve:
Our sales people attend weekly training. We rely on each other for feedback and help. We have a spirit of service to each other as co-workers that benefits our customers.
10) We have fun!
If you only knew…